Privacy Policy

Purpose of the Privacy Policy

AgentView Technologies Inc. ("Company", "AgentView", "we", or "us") provides software tools and a platform (“Services”) that enable real estate professionals (“Clients” or “Customers”) to manage listings, schedule appointments, track transactions, and enhance collaboration among buyers, sellers, and agents.

We are committed to respecting the privacy rights of our Clients, their end-users, and visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal and confidential information obtained from Clients and visitors (“Visitors”) who interact with our website or Services.

We may update this Privacy Policy periodically. If we make material changes, we will notify you by posting the revised policy on our website. We recommend checking this policy regularly to stay informed of updates.

1. What Information Do You Collect and How Do You Collect It?

We collect both Anonymous Information and Personally Identifiable Information (PII), either directly or through automated means.

Anonymous Information

We automatically collect technical data that does not identify you personally, such as:

• Browser type, device type, operating system
• Internet service provider (ISP)
• Language preference
• Access times and referring websites
• App usage data and screen navigation behavior

This data helps us analyze trends, track usage, administer the website and platform, and improve our Services.

Personally Identifiable Information

We may collect PII when you:

• Register for an AgentView account
• Contact us via email or forms
• Use our scheduling, CRM, or transaction tools
• Participate in promotions, events, or feedback surveys

PII collected may include:

• Full name, email address, phone number
• Company name, title or role
• Billing address and payment information
• Login credentials
• Listings, appointments, client notes, documents, and transaction records

You may edit or delete your personal information through your AgentView dashboard. Deleting all your information may result in the closure of your account.

We do not knowingly collect any information from individuals under the age of 18. If we discover such data has been inadvertently collected, we will promptly delete it.

2. How Do You Use Personal Information?

We use your personal information to:

(a) Deliver and Support the Services

• Authenticate and manage user accounts
• Process transactions and billing
• Provide technical support and respond to inquiries
• Send administrative notifications, updates, and alerts

(b) Personalize Your Experience

• Customize features and recommendations based on user behavior
• Save user preferences and settings

(c) Improve the Service

• Conduct research and analyze usage trends
• Test new features and functionality
• Create aggregated, anonymized data for analytical purposes

(d) Marketing

• Send promotional emails or product announcements (opt-out available)
• Use cookies and tracking data to deliver personalized advertising

(e) Compliance and Legal Requirements

• Comply with applicable laws and legal requests
• Protect against fraud and unauthorized access
• Enforce our Terms of Service

(f) With Your Consent

We may ask for your explicit consent to use your personal information for specific purposes such as testimonials or public case studies.

3. How Do You Store My Personal Information?

AgentView uses secure, cloud-based storage systems protected by modern encryption, firewall, and authentication technologies. Only authorized personnel have access to user data, and we regularly audit our systems for vulnerabilities.

While we take industry-standard precautions to secure your data, no method of electronic transmission or storage is 100% secure. You acknowledge and accept this risk by using our Services.

Third-Party Hosting and Vendors

We may use third-party providers for hosting, storage, and other infrastructure. These vendors are contractually obligated to adhere to strict data privacy and security standards. However, we are not liable for their independent actions or omissions.

4. Do You Share and Disclose Any Personal Information?

Service Providers

We may share PII with trusted third-party vendors who perform functions on our behalf, such as payment processing, data storage, customer support, or analytics. These vendors are only permitted to use information as necessary to fulfill their duties.

Aggregate Data

We may publish anonymized statistics or usage trends (e.g., number of listings processed per month) that do not personally identify any user.

Legal Disclosure

We may disclose personal information to law enforcement, regulators, or courts if required by law, or if we believe disclosure is necessary to:

• Prevent fraud or abuse
• Protect our legal rights
• Ensure the safety of users or the public

Business Transitions

In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred as part of the transaction. We will notify you if such a change affects your data.

5. Do You Allow Foreign Use of the Service?

Our Services are operated in the United States. If you are accessing the Services from outside the U.S., you acknowledge and consent to the transfer, storage, and processing of your information in the United States or other countries with different data protection laws.

6. Your California Privacy Rights

If you are a California resident, you have the rights under the California Consumer Privacy Act (CCPA) to:

• Request disclosure of what personal information we collect and use
• Request deletion of your personal information
• Opt out of the sale of personal information (Note: we do not sell your data)
• Not be discriminated against for exercising your privacy rights

To exercise your rights, please contact us at support@agentview.com. We may request additional information to verify your identity and California residency.

7. Questions About This Policy?

If you have any questions or concerns about this Privacy Policy, please email us at support@agentview.com.